We use the tip screen and set the first percent level at 3% to cover the processing fee. We have to explain every time that that's what it is for. It would be great if we could change "tip" to "contribution."

I see that no one has commented on this thread in almost a year. I am new to the Square Register, but as a nonprofit thrift store, a donation option at the end of every transaction would be amazing. 

Just wondering if I can change the name of the section from 'tips' to donations' or are we stuck with that.

That is not something that is editable.

This is something that you won't be able to edit as far as I know.  

Hello @gatheringindust!

Currently you cannot change the tip option to say "donation" on the Point of Sale App. If this is something you need, you could create it on our Point of Sale API. Building a custom Point of Sale app does require a bit of coding, so I recommend hiring a developer if you go this route. 

Hey @rabbitmeadows - Unfortunately, there isn't a way to edit that, but I've added your post to a feature request thread for a donation section of checkout. You should get alerted if we add any updates to this thread if this feature becomes available.

So, the first comment requesting this tips-->donations feature is from 3 years ago; I've been checking every 6 months or so to see if there's any progress on it. Square has made any number of changes to their platform in the past few years, but as far as I can tell it's mostly just moving stuff around and changing the names of things rather than adding functionality. You do have programmers on staff over there, right? 🙂

I know we non-profiteers are probably not a huge chunk of your revenue, but I'd hope that supporting small nonprofits would be somewhere on Squareup's list of priorities. This is a simple thing that could be a huge help to a lot of little community organizations.

Thanks,

Eleanor 

I couldn't have said it better.  I know of so many organizations that would take advantage of this.  Instead, we just do without or don't even bother.  It should be as simple as a switch (Tips/Donations).  A slight variation in screen and then done.  We've been looking at DipJar for something like this but then their system isn't a PoS it's just straight donations.  It's just frustrating because I feel like we were led to believe this was on the horizon.

@ShapeCleveland same! I spoke on the phone with Square today and the reps said they were not aware that this feature is in development, even though the Square rep replies on this thread pretty much suggest that they were going that way.

That's entirely frustrating to hear.  I feel like we were or at least I was led to believe this was something in the works or being considered.  I wish there was someone else we could reach out to instead of just all posting the same request on deaf ears.  

Exactly! It's remarkable how few platforms accommodate nonprofits that have a combination of earned income and donations, which is just so, so many of us.

The only complication I can see with a donation screen is potentially reporting for taxes, because tips are taxed but donations are not (though it's easy enough to change this function on individual Items that are not taxed; we have a cash donations jar and count it in as donations at the end of the day). So if someone used this function to donate $100 and wanted a seperate reciept for taxes, that could get complicated. I expect, however, that in practice most people would use it to donate a couple dollars and not require a reciept, and I'm full prepared to make whatever accommodations are needed for the big spenders 🙂

And I appreciate that it probably is more complex.  But there are soooo many complex things that Square is doing that there has to be a programmer that with limited time could figure that out.  They're still getting their 3% on everything.  How many nonprofits aren't even trying since it's not even a function?  

@wasteshed same feelings, we need this feature badly but it would also be a great support to non-profits in general.  Square is not required to do anything just because I want them to (ha) but I really wish that this was being developed and going into beta testing.  It would be a game changer for our org (and increase sales volume, which is ultimately a benefit to square, but maybe not at a percentage of revenue that matters... Maybe there is a revenue threshold they look for?)

@EJ_ any updates on this?

We have also been requesting this feature for 2 1/2 years! Please, Square, make donating at the register an option!

Yes, please, please, please add a donations feature to the POS system. We have the Square Register and to better support and engage the community, we'd like our customers to have the ability to come along side us in donating to college scholarships for our local high school.