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Kristy
‎07-14-2016 08:11 PM

I lost my card reader, do I need to cancel it or what.

I lost my card reader. Do I need to report it and have it canceled or so I just order a new one.

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VanKalkerFarms
Super Seller
‎07-14-2016 09:33 PM

Best Answer

A reader isn't specifically tied to an account, so you don't need to worry about it. You can get a new reader and just plug it in when you're signed into your account.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

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11 REPLIES 11
VanKalkerFarms
Super Seller
‎07-14-2016 09:33 PM

Best Answer

A reader isn't specifically tied to an account, so you don't need to worry about it. You can get a new reader and just plug it in when you're signed into your account.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page
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Kpay
Alumni
‎07-15-2016 10:01 AM

In response to VanKalkerFarms

@VanKalkerFarms has it down - no need to cancel or report the reader lost. You can pick up a new one at a https://squareup.com/retail or order one from your dashboard! 

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Trooper1
‎01-26-2017 08:36 AM

In response to VanKalkerFarms

I need a new reader asap

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Sean
Square
‎01-27-2017 09:40 AM

In response to Trooper1

@Trooper1 - Your best bet would be to visit one of our retail partners to buy a new reader.


Sean
he/him/his
Product Manager | Square, Inc.
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elvysnr
‎02-14-2018 09:36 AM

In response to Trooper1

Please send me a new rider l lost my to this address, [Personal Information Redacted],thanks 

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puka
Alumni
‎02-15-2018 11:32 AM

In response to elvysnr

Hi @elvysnr! You can order a new reader within your online Square Dashboard or at squareup.com/shop.

 

If you have any further questions, let us know!

Puka - She/They
Seller Community UX Designer
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davidmanaf
‎02-08-2018 07:42 PM

In response to VanKalkerFarms

Ok I lost my reader please send me ASAP please thanks, David Manaf

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davidmanaf
‎02-08-2018 07:54 PM

In response to davidmanaf

I requested new reader several time but nobody answer me please help me I need new reader I told I lost my reader thanks 

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VanKalkerFarms
Super Seller
‎02-09-2018 06:03 AM

In response to davidmanaf

@davidmanaf, If you need a new reader right away you can go to a store to pick one up.  http://squareup.com/where-to-buy

 

or you can order one that will arrive in a week or so.  chip reader here or free swipe reader here

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page
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ashes2ashes
‎06-24-2018 04:17 AM

How do I order new readers 

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puka
Alumni
‎06-24-2018 02:57 PM

In response to ashes2ashes

Hey @ashes2ashes - Check out my answer above for more information!

Puka - She/They
Seller Community UX Designer
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