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I'm a seller but I have another seller that is trying to invoice me and it's telling them invalid email. It's the same email I have my own account under and get emails from Square/Point of Service.
I even tried sending myself an invoice and it states invalid email. Any advice?
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No spaces. They tried multiple times and so have I to send one to myself.
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I also got an email from the forums notifying of your reply.
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That's really weird @rblunk.
We can't really do any troubleshooting on the community since this issue will require access to your account. I recommend reaching out to our Customer Success Team so they can do some testing and possibly send this issues to the Engineering Team.
If you need your customer code I would check out Customer Code & Phone Number - Where is it?
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