Create New Item Leave Them Uncategorized / None Va...

jamesr · ‎10-14-2016

We have been using the API for around 3 weeks without a problem till Wednesday.

Since that moment every time were trying to post a new item: they are being created without a category and without the variation that we have in the post. Previouslly we were able to create 760 items without a problem. Now when we export that information from your site it's generating the corresponding csv containing the corresponding category and pricing.

Since wednesday we noticed that the items' GUIDs changed for a reduced version without dashes.

Sean · ‎10-18-2016

@jamesr - Welcome to the Seller Community, and sorry to hear about the trouble! I'm going to connect with our Developer Team team, and then follow up with you. 👍

Sean
he/him/his
Product Manager | Square, Inc.

jamesr · ‎10-19-2016

Morning Sean, We were able to get this resolved with support yesterday afternoon. It turns out there were two things going on. The first was general API problems that were fixed at some point last week. The second is we were doing PUT requests without specifying the item_variation_id.

Thanks

Sean · ‎10-19-2016

@jamesr - Appreciate the follow up, and glad to hear you were able to get things sorted out!

Sean
he/him/his
Product Manager | Square, Inc.

Create New Item Leave Them Uncategorized / None Variation