Re: How to add customer address to an electronic o...

jkotsiovos · ‎06-21-2018

I accept electronic orders and need to have the customer's address information on file. When the customer checks out, it does not ask them for their address. How can I have their address as a required field during checkout?

Greg-Saginaw · ‎07-12-2018

I am looking for the same resolution. It is very redundant to have to go back and ask for the person's snail mail address. Please help Square UP.

Chad · ‎07-14-2018

Hello @jkostsiovos and @Greg-Saginaw!

Currently electronic orders on the Online Store will only collect a customers email address and phone number. The reasoning behind this is that electronic orders typically don't include a physical item that needs to be shipped.

If you need a customers shipping address I recommend updating your delivery method to shipping so you can capture this information on each sale that you make.

Kevin_farming · ‎01-28-2019

I agree with the other guys this needs to be an option for online orders, so we don't have to approve the orders, but still have a customers address for other necessary purposes. I think this is more common that you think. Make it a feature

How to add customer address to an electronic order