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Problem with Square appointments

The app on my iPhone is not working. Every time I try and setup a new appointment the app crashes. Please help me resolve this issue. 

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Alumni

Hey @Zday05 - Sorry to hear about the trouble. We recommend trying these troubleshooting tips. If they don't work out, feel free to contact our Support team directly so that they can take a closer look at your account.

Puka - She/They
Seller Community UX Designer
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I’m having the same problem and have know idea where to go to fix the problem 

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Alumni

Oh no! Have you already tried the troubleshooting steps that I mentioned above?

Puka - She/They
Seller Community UX Designer
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Beta Member

Where do I report a glitch with square appointments?

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Square Community Moderator

Hi @vidasalon

 

The best place to report a possible bug is through the customer support team. When you reach out to a rep directly, the rep will be able to access your account one on one with you to confirm if the issue is a true glitch or bug. If so, they will escalate to the advanced support team so that the ticket can be triaged with the engineers. 

 

You are also more than welcome to post the issue here. We can at least confirm if it is a glitch for you. 😊

 

You can reach the Square Customer Success team by logging into your account, and clicking this link

 

 

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