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price of item charged was incorrect

My assitant at a show today charge 3.15 for a 315.00 item to a customer. I was busy with other customers before I ntoiced the mistake. Assistant also did not get an email from customer.  Is there anything I can do about correcting the mistake? 

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Super Seller

without having collected contact information from the customer I have not seen a way to get the information needed to contact the customer and to ask them to correct your companies mistake,

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