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Are there any instances where I CAN'T use the magstripe reader?

Are there any instances where I CAN'T use the magstripe reader?

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If your chip reader is connected and you try to slide the magstrip, you will be prompted to use the chip reader. The swipe can not complete the transaction.

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Admin

Right on, @GroveandBaker! If you're using the Chip Card Reader, the Register app will let you know if you need to dip vs. swipe.

 

@EJ68, the magstripe reader will work with most cards since chip cards also include a magstripe on the back. Keep in mind that chip cards are more secure and you may be held liable in the event of chargeback if you accept a chip card using the magstripe reader. Find more information on our reader options in our Support Center.

 

Hope this helps!

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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