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Apologies if this has been asked before -
A transaction of $ 400.00, inclusive of GST of $ 36.36 - There is a $ 8.00 C/C processing fee as it is done on a desktop.
2.2% x ( $ 400.00/1.1) = $ 8.00
Customer charged $ 408.00
This attracts a Square Processing Fee of $ 8.98
i.e. 2.2% x $ 408.00
Each transaction is costing Business 0.98 - Have I done something incorrect in my setup ?
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1 REPLY 1
Hi @Showmens 👋 thanks for your post.
For this type of query, I'd suggest giving our support team a call directly so that they can check your account settings and take a look at some transaction examples.
Our number is 1800 760 137. We’re available from Monday to Friday, 9am to 5pm, Melbourne time.
Breffni
Community Moderator, Ireland, Square
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Community Moderator, Ireland, Square
Sign in and click Mark as Best Answer if my reply answers your question ✨
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