How many customers actually want a paper receipt?

IP-Festival · ‎02-10-2017

I'm the treasurer of a neighborhood festival that sellings house tour tickets, t-shirts and posters, and I'm considering not getting a printer and just hand writting receipts for people that want a hard copy. I suspect that most people are okay with digital receipts or no receipt but wanted to ask the community for input.

Ron · ‎02-11-2017

Hi @IP-Festival,

We own a very busy lunch counter and serve hundreds of customers each day. Only a small fraction of Credit/Debit Card customers want a printed receipt. My guess would say less than 5 percent want a printed receipt.

Kpay · ‎02-15-2017

Thanks for the reply, @Ron - very much in line with what I've noticed at quick-service restaurants, and what I personally usually do. 😊

@sciabica1936, what're your thoughts on receipts in a retail environment? Do most of your customers decline printed receipts or opt for digital?

@IP-Festival - good luck with your event, and I hope this helps!

Kpay · ‎02-16-2017

Thanks for the reply, @VanKalkerFarms - interesting to see such a big difference between in store and at the farmer's market.

VanKalkerFarms · ‎02-16-2017

looking at my reply I see I left a big piece of information out, we don't have printers at market. so the only option is digital. I guess in my head I knew that but didn't state it.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

Kpay · ‎02-16-2017

No worries, @VanKalkerFarms. Thanks for the clarification!

VanKalkerFarms · ‎02-15-2017

I would say in our retail store that 99.5% of people want the paper receipt. very few enter their email address for a receipt.

at our farmer's markets 80% get a digital receipt and the rest don't care.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page