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I have a custom cash payment error.

What is custom cash payment ? It's on my report in error. What does it mean? There is no card number attached

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Square Community Moderator

Hi @Kbj25

 

It sounds like a Custom Amount was entered (rather then selecting an item) and this payment was completed using the "Cash" payment method.

 

Was this the case?

 

if this was an error, while you can't delete accidental cash transactions, you can refund them to balance out your books. 

 

Let me know if you need more clarification, or if you were experiencing something different entirely and I can help out further. 

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