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Importing Issue

I am updating my inventory. I have chosen to wipe out everything and load a new spreadsheet. I downloaded the clean version, filled it out but am receiving the following message when trying to import it: 'Import file contains a column header mapping to a modifier named ‘Gauge‘, which cannot be found.'

 

I've tried what I could thing of; deleting the modifier itself from the worksheet, changing everything to N, and even leaving the whole field blank. Can anyone give me any idea as to what I'm doing wrong?

 

Thanks

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Admin

Hey @BlackSwan, welcome to the seller community and sorry to hear about the issue you're encountering. 🤔

 

As a next step, I would suggest having a look at my reply in this thread: Can someone please advise on how to troubleshoot the item import tool? If those tips don't resolve this right away, please let our CS Team know and they'll be able to take a deeper dive into your account.

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
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