Importing an ECWID store

lbinnie · ‎11-10-2020

Hi,

I am importing our existing store from ECWID into SQUARE. But only three of my eight categories has come across to SQUARE.

Does anyone know why this is the case?

rgds

Binnie Beef Team

Boris · ‎11-11-2020

Hi @Ibinnie,

Thanks for posting!

Although Square integrates with Ecwid to process payments, all API functions are operated and managed by Ecwid. For help with Ecwid-specific questions, you’ll need to contact their support team directly.

If for some reason they’re not able to help you, our team can investigate further if you provide your support ticket number. Let me know if you have any further questions!