Online Booking

Foxysbl · ‎10-28-2021

In the booking app under messages there is an automated message to the client

“the appointment on ___ at ___ has already been canceled. Please contact the store owner directly”. This message popped up after I had already marked the appointment as a no-show and I’ve never seen this before. Did the client try to cancel their appointment after it all ready was??

Frida · ‎10-30-2021

Hello @Foxysbl,

We see its your first post in the Seller Community, welcome! 😊

So with regards to your question yes. This is a notification that populates should one of your clients/customers attempt to alter the appointment previously cancelled.

I look forward to reading your reply!

Frida
Community Moderator, Square
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