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pug3
08-23-2017
02:15 PM
Square Magstripe Reader doesn't stay in iPhone, says disconnected and manually process.
Square doesn't stay in Iphone, says disconnected and had to manually process, now what?
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2 REPLIES 2
If you can give more details or a better explanation of what you are experiencing we may be able to help. Make sure you are on the latest version of the Square app and iOS. What Square app are you using?
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Got a reply from support services with a few options. Not tech savvy and Never thought to take iphone case off prior to inserting Square. Doing this i was able to "snap" square in farther and stayed connected! Thankful for an easy fix! Hopefully this post will help others who may have the same issue.
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