Hi Sayra! It turns out several of my customers were unable to manually select delivery or pick up because of a BUG! I contacted Customer service directly and they said  similar issue was happening to other sites! Thank you anyways! 

Glad you were able to get this resolved @LRNLCHTRBL. 

Let me know if you have any other questions. 

HI @LRNLCHTRBL, did they resolve the bug for you?  I am having the same problem with some customers saying they can't select Pickup, and some saying they can't opt for shipping.  I've made sure the Fulfillment section is correctly set up.  I noticed that for one item that I tested, I was able to provide shipping instructions when I tested through my mobile, but with a desktop, I could not opt out of pickup. I'm wondering if the browser caches your location and tries to be 'smart' or something.  Any advice you (or anyone) can provide is appreciated!

I'm having the same issue. I see how the can change it, but it's confusing to some customers. In settings, I set my default fulfillment to delivery, but pick-up is still the default fulfillment that customers see. Some are confused. Is there another way to make it default to delivery?

Have you checked to make sure that your items have the correct fulfillment type applied, @Phancys?

You'll want to edit one of the affected items, then scroll to the Fulfillment section, and ensure that the Local Delivery & Self-serve ordering box is checked - let me know what you find out!