Why do some client have trouble booking online, sq...

nailsandbeauty · ‎09-01-2020

I have a client in particular but I know it's happened to others that when they try to book their appt it says their postal code is in valid.

*Shes using a Debit visa (which had worked for other clients)

*She says the postal code matches her banking statement

*I had given her info on how to clear her cookies

What's the answer? Any ideas? It's super frustrating. The reason I switched to square online booking is so I wouldn't have hours of back and forth with clients but yet here we are 🤦‍♀️

sayra · ‎09-05-2020

Hello @nailsandbeauty.

We're taking a closer look at your question, we will make sure to get back to you on here as soon as we have more details.

Thank you.

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.

Why do some client have trouble booking online, square says their postal code is invalid.