Solved: Not Sending Verification Email

Shan11 · ‎03-26-2019

Hi there,

We have yet to receive our verification email and payment was made last week. Can you have a look at this for us please.

Adam7 · ‎03-28-2019

It looks like the site was still using the older, expired domain. I've fixed that so your domain should load the site properly now.

View Best Answer >

Adam7 · ‎03-26-2019

It looks like the registrant email for your domain name is different than the one you use with your Weebly account. If you go to this page of your account and click on the manage button for your domain, you'll see the email address on the right that it would go to:

http://www.weebly.com/weebly/userHome.php?page=domains

Is all the contact info shown there accurate and up-to-date?

Shan11 · ‎03-28-2019

Hi there,

Yes, checked everything and Pauline received an email in regard to verification however, we now have another problem. Pauline has verified the account but she is still receiving emails to say we need to do this. Our website is still unavailable. Any idea what may be wrong now???

Adam7 · ‎03-28-2019

It looks like the site was still using the older, expired domain. I've fixed that so your domain should load the site properly now.

Shan11 · ‎03-29-2019

Brilliant. We are up and running again.

Many thanks for all your help.