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There was an error logging in. (E313)

I can not login My  weebly  Site error E313 And  open website Show 404 page not found.

My Website Link https://www.HAwebsites.weebly.com/  How To Solve it 

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It looks like your account was banned for violating our TOS, @Haider. If you are logged into our Help Center, I would submit a ticket to our Customer Success team about it so they can escalate that to our policy team.

http://hc.weebly.com/hc/en-us/requests/new

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how i can login ? you mean i need to create new account?

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Square

Best Answer

It looks like your account was banned for violating our TOS, @Haider. If you are logged into our Help Center, I would submit a ticket to our Customer Success team about it so they can escalate that to our policy team.

http://hc.weebly.com/hc/en-us/requests/new

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how i can login ? you mean i need to create new account?

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I had the same problem, please help me!!... Smiley Sad

Account ID:---

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Square

Thanks for posting, @w2jmoe. It looks like our team was able to help you with your account.

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Hello,

I have the exact same problem and all my website are down, what is the solution ? This is extreamly bad for me... I really don't see what I may have violated, I use these websites for a long time... I don't understand how this is possible without saying a word...

Thanks for an urgent help !image

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Square

Thanks for posting, @Euryanthe. I'm making an email case for your and sending that up to the appropriate team. You should hear back soon.

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I have the same problemsI cant login on all my account and cant reset it and lost my websites.

ssbb@onet.eu

danielbober@interia.pl

cocoro@interia.pl

http://cocoro.weebly.com

http://slub-saksofon.weebly.com/

https://southsilesianbrassband.weebly.com/

https://kseniawiecek.weebly.com/

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Square

Thanks for posting, @DanOne. Your accounts should all be back, though you'll probably need to reset your password for each: https://www.weebly.com/reset

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I tried to reset the password, but the email I received says :

"Salut

Une réinitialisation de mot de passe est demandée pour votre compte.

Veuillez suivre le lien à côté du compte que vous souhaitez réinitialiser.

Bien cordialement,
L’équipe de Weebly"

On which link near to the ID shall I follow ? There is no link in the email !

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Square

Sorry to hear, @Euryanthe! Try this link: https://www.weebly.com/reset

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Dear Bernadette

This is the same link Adam sent before... 

Can you help me with my account ? Do you know what is Error E313? 

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Square

I'm checking with the appropriate team for you, @Euryanthe. I would assumed that you would have heard back on the email case I made for you, although due to volume it can sometimes take longer for a reply.

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I'm very grateful for your checking ! 

I hope so much it will work this time !!

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Dear Adam, do you have good news for me ? I'm totally stuck without my websites !! Thanks for helping...

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I'm really sorry to insist... but do you have any good news for me ? Does someone now did my account shutted down ? is there a number I can maybe call ?  

I organise concerts, and all our public can't find the next concert informations... it's a terrible problem for the survival of our activity, because the season begins in two weeks... I also use a website for my students which is also out... How can we manage to reconnect my account ? Is there hope ?

my account : euryanthe@free.fr

my websites : saskiasalembier.weebly.com / marcmeisel.weebly.com / opalescences.weebly.com / mischelikonzerte.weebly.com / chantlyrique.weebly.com / choeurs.weebly.com

Euryanthe

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Square

I'm very sorry, @Euryanthe but moderators do not have any updates to provide. You will need to wait until you hear from the policy team directly. 

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Dear Bernadette,

I still have no answer, I don't understand what situation I'm in... And I'm in quite a despair because I kept no backup of all the contents of my websites... I had perfect confidence in weebly, is this because I had a free account ? Shall I pay something to have the situation back to normal ?!

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Square

The policy team is the only team that can respond to any questions regarding your site. I'm very sorry if you have not had an answer yet, but the queue for the team does appear to be backed up at the moment. Hopefully someone will be able to respond to you soon! 

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Dear Adam,

I still have no solution to reconnect my website. It's a very very huge problem for me, expecially in this period. 

I could build a new website but I have no copy of the content. Please help !!

Euryanthe

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Have you got your website back? I'm facing the same problem. Don't know what to do Smiley Sad

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