x

Request refund

Hi, I'm hoping someone can help me with this! I bought a Pro plan in weebly and I wanted to show the site in two different languages, so I made the first language page and copied the site and translated it but in order for me to link it to the same domain through a subdomain, it requires me to upgrade the copied site as well, which doesn't make any sense at all, to be paying for the same service twice so I want to cancel my plan that I got a couple of days ago and get the refund since I didn't use it. Calling support is ridiculously expensive for international and email takes forever so does anyone have another option to get support faster?

780 Views
Message 1 of 4
Report
3 REPLIES 3
Square

I've canceled and refunded the service for you, @Avamenjivar. I hope you consider upgrading again in the future! By the way, there are some language solutions in our App Center so you can make a single site multi-language:

https://www.weebly.com/app-center/search/translate

They aren't free, but it might be a solution to consider in the future.

776 Views
Message 2 of 4
Report

Thank you so much Adam! I just don't see the point of paying for a translation service when I'm a translator myself so that's why I was a bit upset but oh well, I'll figure it out.

Thanks for the help Smiley Happy

765 Views
Message 3 of 4
Report
Square

That makes sense! Translations is something we're considering, although I don't know what that might look like in the future:

https://community.weebly.com/t5/Vote-on-Features/multiple-languages/idi-p/1967

763 Views
Message 4 of 4
Report