Solved: SSL Certificate Error

Ryan13 · ‎06-02-2017

Hi Weebly

A website that I have recently began managing (flapjackeduk.com) has SSL Encryption enabled at checkout. However when a user landings on, or tries to land on, the checkout page they get the below message/pop-up.

Your connection is not private

Attackers might be trying to steal your information from www.flapjackeduk.com (for example, passwords, messages or credit cards).

NET::ERR_CERT_COMMON_NAME_INVALID

Automatically report details of possible security incidents to Google. Privacy Policy

After doing some digging around it seems the issue maybe within the A Records. The current A Records read >>

A Record	@	199.34.228.57
A Record	*	199.34.228.57
A Record	www	199.34.228.57

Should these be pointing to another IP address?

Many thanks

Ryan

Brodie · ‎06-02-2017

Hi @Ryan13,

I looked up your site --- change that .57 to .76, and you'll be OK!

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Brodie · ‎06-02-2017

Hi @Ryan13,

I looked up your site --- change that .57 to .76, and you'll be OK!

Ryan13 · ‎06-02-2017

Thanks @Brodie - have made the changes and republished the site. I assume it's not instant, but when could I expect to see the new IP address take effect (and the removal of the 'connection is not private' message)?

Many thanks

Ryan

Queso · ‎06-02-2017

Hey there Ryan! Those are some awesome mixes you have there. Where the SSL is concerned, that should be updated now. Go ahead and give it a shot!

Ryan13 · ‎06-02-2017

Thanks Queso.. all sorted!! Appreciate the help!