Solved: How long does a chip reader typically hold a charg...

LoriB · ‎11-27-2017

I received my chip reader today. I plugged it in to charge it and the light went from Amber to green in only a few minutes. But I was only able to do one test swipe before it stopped working and needed to recharge. I plugged it in again and it again went from an amber light to green in only a few minutes. How long should these devices hold a charge?

VanKalkerFarms · ‎11-29-2017

I have had issues with this reader, I personally had 5 broken (3 of which were broken out of the box). they can get an error message about tampering. I would recommend getting the Bluetooth reader. https://squareup.com/shop/hardware/us/en/products/chip-credit-card-reader-with-nfc

you may be able to pick it up locally to save time. https://squareup.com/where-to-buy

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

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VanKalkerFarms · ‎11-28-2017

what reader do you have? you said swipe so do you have the combo swipe/chip reader that plugs into the headphone jack or the Bluetooth reader? our Bluetooth readers last weeks if not used and usually a full day under fairly heavy usage (200+ transactions)

this is the combo reader, I personally don't recommend it.

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

LoriB · ‎11-29-2017

It IS the combo chip reader/swipe. Has there been a history of issues with this? Darn! I have an event tomorrow night and really needed this to work!

VanKalkerFarms · ‎11-29-2017

I have had issues with this reader, I personally had 5 broken (3 of which were broken out of the box). they can get an error message about tampering. I would recommend getting the Bluetooth reader. https://squareup.com/shop/hardware/us/en/products/chip-credit-card-reader-with-nfc

you may be able to pick it up locally to save time. https://squareup.com/where-to-buy

Bob Van Kalker
My Van Kalker Farms Garden Center website
My Rise'n Roll Bakery Schererville Indiana Facebook Page
My Rise'n Roll Bakery Cedar Lake Facebook Page

LoriB · ‎11-29-2017

Thank you very much for your help with this!

How long does a chip reader typically hold a charge?