I updated the newest Square update and still don't have pictures with completed transactions. We're using an iPad with the Square stand.  I'm not seeing where I can attach a screen shot.

Thanks for updating the app @uniquelymejewel, I'm sorry it didn't do the trick. 

To upload a screenshot here in the Community:

1. Click Reply beneath the post.
2. Then click Photos (next to the camera icon).
3. Click Choose Photos and select your screenshot to add it to the thread.

You can also send me a screenshot as a private message.

If you're not seeing the camera icon you might need to switch to another browser like Google Chrome. I can also ask our team to send you an email and you can attach the screenshot as a reply! Just let me know! 

Here you go.  I hope this helps.  BTW I had to logged in to send the attachment! Duh!Completed TransactionSquare Inventory List

Thank you. Sorry again for the trouble uploading the screenshot, it's really helpful though! 😊

I haven't been able to reproduce the same issue here. It would be great if you could run through these troubleshooting steps for the app?

If you're still not seeing item pictures for a completed transaction after going through those steps reply to let me know (no need for another screenshot) and I'll escalate this to our engineers so we can keep investigating. 

Thanks for your patience with this!

Hey Helen, that did it - logging out and back in!  You're awesome!  I'll have to remember that trick if it happens again.  Thanks

Yay! Glad to hear it! Have a great day! 😀

Hey, I'm back!  We lost the pictures again so I logged out and back in and they  were there.  Is this something that will be ongoing?

Hey @uniquelymejewel - Stepping in for Helen here. Sorry you're still experiencing the same issue. I certainly hope it's not a consistent thing, but if it is, I encourage you to reach out to our Customer Success team so that they can help you determine what the issue is. If needed, they'll be able to flag the engineers to take a look for you.

Sounds good.  I'll contact them 🙂