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Claude2
09-20-2018
07:53 AM
Two charges on one credit card 20 minutes apart. Is there a glitch in the system?
Is there a glitch in the system? Can a technician see when data is entered in the system?
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5 REPLIES 5
to clarify, are you the store owner or a person who used a card at a store that has Square for credit card processing?
there isn't a limit to a card being charged multiple times so it is very possible to have this.
I see both charges. Customer is unaware. I order refund also.
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are you sure the customer didn't make 2 purchases? we have that happen frequently. without you storing the card on file there isn't a way to charge a card again without the card present.
No. I do not have that much activity and can tell it was for another customer.
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