Cannot view products or orders in the IOS app

willsm11 · ‎03-13-2018

Hi,

Since the IOS app had updated I cant view the products or orders on my shop. I can view the 'Store' tab which shows the last three orders and last three products but when I click on them nothing happens, it doesnt open up the next page with all the products as it is supposed to. This means I cannot add products from my phone like I used to.

I have tried deleting and reinstalling the app and that didnt change anything. Can anyone help?

Thanks,
Will

Adam7 · ‎03-13-2018

Can you try deleting and re-installing the app, @willsm11? It's possible something got a little funky during the update.

willsm11 · ‎03-14-2018

Yes I've tried that.

Adam7 · ‎03-14-2018

Ok, thanks for trying that. Can you contact our suppor team so they can take a look?

http://hc.weebly.com/hc/en-us/requests/new