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Cannot view products or orders in the IOS app

Hi,

Since the IOS app had updated I cant view the products or orders on my shop. I can view the 'Store' tab which shows the last three orders and last three products but when I click on them nothing happens, it doesnt open up the next page with all the products as it is supposed to. This means I cannot add products from my phone like I used to. 

I have tried deleting and reinstalling the app and that didnt change anything. Can anyone help?

Thanks,
Will

3 REPLIES
Community Manager

Re: Cannot view products or orders in the IOS app

Can you try deleting and re-installing the app, @willsm11? It's possible something got a little funky during the update.

- Adam
Senior Community Specialist
Scholar

Re: Cannot view products or orders in the IOS app

Yes I've tried that.

Community Manager

Re: Cannot view products or orders in the IOS app

Ok, thanks for trying that. Can you contact our suppor team so they can take a look?

 

http://hc.weebly.com/hc/en-us/requests/new

- Adam
Senior Community Specialist