Solved: Website homepage not displaying correctly on mobil...

photochris · ‎01-15-2017

I have a site I've been working on - It shows up fine on a PC, iPad, Android tablet, but not on an iPhone. The problem is only the homepage. In "portrait-mode" the right side of the page is cut off (as in, too large to show), but if I double-trap it to make it fit, all of the text shows up, but there is a black bar on the right side where the text was previously cut off. This doesn't happen in "landscape-mode". Below are links of two screen shots of the iPhone display in portrait-mode, both as it originally shows up, and when double-tapped. I couldn't get an image to upload here - This goes to my Facebook album. Thanks for any help. Chris

https://www.facebook.com/ReayDesignStudio/photos/a.1171028633011785.1073742245.171605306287461/11710...

reayx5 · ‎01-16-2017

(SOLVED) Brodie - Thank you for you response. I didn't think I needed to pay someone else to make it responsive. I started to write a support ticket, and while typing the subject header various title suggestions were coming up. I opened each link and eventually figured out the issue was the length of the title text (The company name is long). So I adjusted the name by putting it on additional lines and it looks better on the phone. I appeciate your guidance on where to turn. Below is a revised phone screenshot. Best wishes, Chris

https://www.facebook.com/ReayDesignStudio/photos/a.1171028633011785.1073742245.171605306287461/11716...

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Rockpapercopy · ‎01-15-2017

Hi Chris,

sorry to hear that, your fastest / most effective route would be to hire a Weebly freelancer on Fiverr and ask for making your site responsive:

https://www.fiverr.com/search/gigs?utf8=%E2%9C%93&search_in=everywhere&source=guest-homepage&locale=...

The cost shouldn't be too much - $30-50 tops.

Hope it helps,

Maggie

photochris · ‎01-15-2017

Thanks for the input. I was hoping it would be a simple fix I could do. I'm trying to make the website for my daughter-in-law's father. I wasn't charging them anything... Thanks again!

Chris

Brodie · ‎01-16-2017

Hi photochris,

So I want to step in here and make a correction - your site IS responsive, you don't need to pay a third party to make it so.

The Weebly theme for this site is already responsive.

The site lives in a different account under a different email address from the one associated with the Community profile

you're writing from. Can you send us a support ticket from that account's email?

reayx5 · ‎01-16-2017

(SOLVED) Brodie - Thank you for you response. I didn't think I needed to pay someone else to make it responsive. I started to write a support ticket, and while typing the subject header various title suggestions were coming up. I opened each link and eventually figured out the issue was the length of the title text (The company name is long). So I adjusted the name by putting it on additional lines and it looks better on the phone. I appeciate your guidance on where to turn. Below is a revised phone screenshot. Best wishes, Chris

https://www.facebook.com/ReayDesignStudio/photos/a.1171028633011785.1073742245.171605306287461/11716...

Brodie · ‎01-17-2017

Looking good, photochris1! Glad that was resolved. Don't hesitate to reach out with any other questions.

coachjenny · ‎02-25-2017

Their sites are supposed to be responsive already. I just spent the 25 hours redesigning my own website and I have the same problem. It doesn't look good on the mobile views.

Queso · ‎02-25-2017

Hello coachjenny! Did the title change not resolve the issue for you there?

Website homepage not displaying correctly on mobile phone