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CCHConcierge
12-04-2018
07:59 PM
A client said they wrote a note when they paid an invoice. Where can I locate the note?
A client said they wrote a note when they paid an invoice but I do not see any note. How can I locate?
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1 REPLY 1
Hey @CCHConcierge - There isn't a way for a customer to leave a note while paying an Invoice so it sounds like maybe your customer replied directly to the email they received to pay the Invoice. I would check your email inbox or spam folders to see if you can find it there. If not, I recommend checking in with your customer directly to clarify where they sent the note.
Puka - She/They
Seller Community UX Designer
Seller Community UX Designer
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