I got confused and accidentlly clicked on Pricing & Subscriptions when my bank information popped up. I wanted to unsubscribe and Cancel Service for the paid services. I was directed to click on CANCEL SERVICES but that button or bar doesn't exist on any of the Pricing & Subscription page I was directed to. I didn't clickl on a 'free trial'.
The directions I followed are here:
View and Unsubscribe from Paid Services
You can view your subscription billing details from Pricing & Subscriptions on your Square Dashboard. If your business has multiple locations, your monthly bills and summaries can be seen on the location-specific dashboards. To switch location views, click Master Account in the black bar at the top of your dashboard. You can also unsubscribe from subscription services at any time by clicking Cancel Service.
If you remove any subscription service, including your free trial, we will discontinue your subscription for that service on the first of the following month. You will continue to have access to that service through the end of the current month.
I then tried to get a customer code: I followed the directions, below
- Sign into your account.
- Click Other.
- Click I don't see my issue.
- Click Call Support.
When I signed in there is no "other" to click on, nor "I don't see my issue" etc.
