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Square not reading cards

The square won’t read the cards when swiped, but if you enter the card number in it works. Should I take it back to the store and get a new one as I need it for a craft fair on Sunday 

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Square Community Moderator

Hi @Nancyren911

 

Sorry for the delayed response. 

 

Check out some of the troubleshooting steps in this Support Center article to see if anything helps, and let me know if you're still having trouble:

 

Square Magstripe Reader Troubleshooting

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