I have tried the weebly promote and found that it quite works for my business. Once I decide to upgrade my account, the website rejected all of my card. My collegue called weebly customer service before Christmas to deal with this problem. Weebly team informed that they will contact us back within 48 hours but nobody contact us back. Now we really need to upgrade our account. Could you please suggest the best way to deal with this problem?
Hello Fern! You should be able to contact support via hc.weebly.com any time, either via email, or through live chat at the appropriate hours.
If you like, PM me the ticket number here, and I'll be glad to check up on that call on our end.