x

emails messing up

I first noticed this last week. When trying to write emails, I hit a point where one of my elements, usually the last one I added disappears and I can't add any more elements at that point.

This is what my email looks like in the design portion

image

and this is what it looks like in the review portion

image

As you can see, the pic that can be seen in the review segment is missing in the design segment. It disappeared when I tried to add another of the same element. I was just wondering if anyone else is experiencing this or if I'm the only one.

1,018 Views
Message 1 of 2
Report
1 REPLY 1

Hello! That is definitely unusual. If you haven't already, you may want to contact support directly, so they can check up on it in detail. Is there a particular situation where it starts losing the elements?

1,005 Views
Message 2 of 2
Report