Adding shipping as an option on Weebly site

mimiandhill · ‎05-08-2020

Hi,

I have set up flat rate per item shipping in my settings, but when I go to check and test the checkout, there is no shiping added to the bill? I'm racking my brain trying to see what I've done wrong, but I just don't know.

Please help!

Thanks,

Toni

Kassi_ · ‎05-10-2020

Hey there, @mimiandhill -

A couple of questions I wanted to ask while I get to the bottom of this for you.

How do you have your flat rating shipping set up - per item or per order?

Also, when you did your test order - did you enter all of the name & address information, then go to the shipping tab?

I will keep an eye out for your reply!

Kassi
Community Moderator, Square
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mimiandhill · ‎05-18-2020

Hi,

So we have flat rate shipping and there is no shipping tab. Pickup is the only option.

Thank you.

Kassi_ · ‎05-20-2020

@mimiandhill -

Thank you for replying. At this point, is sounds like something funky is going on. I would recommend reaching out to our Weebly team directly for some troubleshooting steps.

Also, they have the ability to file a ticket with our Engineers if there is a deeper issue.

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.