Adding video ? STILL not available?

6DGems · ‎05-18-2022

We don't even have the capability to embed youtube YET? Come on guys..seriously.. get with the times. ECOMMERCE and free media hosting is everywhere.. at least give us the functionality without creating page within page and link backs..then having to maintain the linkbacks. Seriously.. OR give us LINKING capability within the EDIT section of the item description.

Goldneye · ‎05-18-2022

HI, you can add videos by Video option.

Online Dashboard, Edit Site, (on any page) click the + symbol to add Section or Page, scroll down to Video, select Layout, (Title and Description are OPTIONAL can be deleted, turn off radio button), scroll down to Customize for additional features if needed.

Hope This Helps!
TERRI

6DGems · ‎05-18-2022

SHUT MY MOUTH!!!!!!!!!! TY TY TY TY. Do we just have a generic section or is there a way to add it to individual items?

Ria · ‎05-19-2022

Love this reaction @6DGems 😁 I myself get this excited about Square E Commerce!

Ria
Community Moderator, Square
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6DGems · ‎05-20-2022

Ria, I've added the section to my website, and published the youtube link content, but the video section is blank. Does this require a premium package to view?

Ria · ‎05-20-2022

@6DGems - what's your domain, I can take a look into it for you.

You should be able to embed YouTube videos without being on an upgraded subscription just fine.

Ria
Community Moderator, Square
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6DGems · ‎05-20-2022

www.6dgems.com

6DGems · ‎05-20-2022

I literally just tried to upload a random item video on the front page of the website..still blank.

Ria · ‎05-20-2022

Do you mind sharing a screenshot of the way you're uploading the embed code so that i'm able to confirm that the information is being collected correctly?

Ria
Community Moderator, Square
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6DGems · ‎05-20-2022

There is no embed code, the edit portal literally only asks for a youtube link: see below:

Ria · ‎05-20-2022

@6DGems - Great news, just that fast, i've gotten some information from our engineers.

Sounds like this error has been resolved and should no longer be effecting your site.

Feel free to let me know if you're still experiencing this issue.

Ria
Community Moderator, Square
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6DGems · ‎05-20-2022

Small update.. kind of a win.. not really what I was going for but I made it work.. the custom feature [drop down instead of the youtube link option] allowed me to upload a video directly. Now if we could do that with the individual ecommerce selections that would be idea for any store item. Thank you for your assistance.