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After 11 YEARS with no square problems, now 2 months of no help

We have used square happily for 11 YEARS.  With the help of support we changed to Square Retail with plans to go to the next level. Somehow there was a second account opened, not by me.  It has been two months with one call after the other and it is a mess.  My loan %were not taking out. Making it look bad on a perfect record of 5 loans. I was told it was fixed but not. My register is so I can’t get instant deposit or make any corrections, my team members can’t access what they are allowed.  I myself cannot access what I need. Time after time I’m told something different.  I have ask for senior management and call after call it’s got worse.  Now I will never go the next step with Square, I’m paying for a register and receipt printer, and can’t depend on anything.  Where do I go from here.

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Quit accepting CC.

cash only

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