Hey @jcarney619 — thanks for bringing this up.

My best suggestion in this case is to go to Staff Member Permissions and grant "Full Access" to your front desk staff member and your other staff members. That setting will allow everyone to have the visibility you're looking for. At this time, any change made to a staff member by another staff member will still require them to approve the request individually. This is built into the appointment flow to ensure that the staff member is aware and committed to keeping the appointment.

Rest assured that I'll be sharing this request with our Appointments team, as we're always making improvements based on the perspective we receive from our customers. Hope this helps clear things up. If you have any other questions, please feel free to reply here or reach out to our Support team directly. And, of course, if any other sellers have insight to offer, feel free to chime in! 📢