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I created & email an invoice where the total was incorrect. The payee sent an amount less than the invoice & when it was recorded as paid, it leaves a balance due. I need to edit the original invoice to reflect the correct amount & thus getting rid of the balance due.
Any ideas if this is possible?
Thank you in advance!
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1 REPLY 1
As long as the invoice shows as an open invoice, you can chage anything you want.
From the Dashboard, choose the invoice you need to change then choose the Edit button in the bottom right. Change and send the invoice again. Yes, you have to email the revised invoice to the customer. To alleviate confusion, I usually put a note on the invoice stating the reason they're receiving the invoice again.
Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
Golden Pine Coffee Roasters
Colorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
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