Can I use a reader that is several years old?

Sunlight · ‎11-03-2016

My daughter bought me a Square Reader several years ago (5-6?) for Christmas. I forgot I even have it. Can I use it? I am trying to swipe that first $1.00 and nothing seems to be happening.

Sean · ‎11-03-2016

@Sunlight - It should still be good to go. If you have a case or cover on your device, you may need to remove it so the reader can click all the way into place. Also, would you mind sharing the make and model of the smartphone or tablet you're using?

Sean
he/him/his
Product Manager | Square, Inc.

Sunlight · ‎11-04-2016

I have an iPhone 5s.

I discovered that the reader I tried to use is too old. I got a new one and it all seems to work fine now. Thanks

Sean · ‎11-04-2016

@Sunlight - Glad to hear you got things sorted out! Best of luck with your business! 👍

Sean
he/him/his
Product Manager | Square, Inc.