Hi there, @Rick59! Thanks so much for taking the time to post here. So sorry for the confusion, but I think we can help clear things up.

Square does not save any customers card information unless the Merchant has explicitly been approved by the customer to save their card on file in conjunction with our Invoicing feature. From what you described in your post, it sounds like there may be some other issue you are experiencing; would you mind clarifying the issue you are seeing?

For more expedited service, you may want to flag this to the attention of our Support Team via phone. We want to make sure this gets resolved for you.