Solved: Do clients receive confirmation emails when settin...

ElevatedWellnes · ‎08-28-2017

I receive emails once they're set up, but do they?

Helen · ‎08-31-2017

Hello @ElevatedWellnes! Yes your customer will automatically receive a confirmation email when you've set up their recurring invoice!

The confirmation email will include the date the invoice series will start, as well as other information such as the schedule of invoices (daily, weekly. monthly) and the amount!

Hope this helps, let me know if you have any other questions about this!

️ Helen
Seller Community Manager

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Helen · ‎08-31-2017

Hello @ElevatedWellnes! Yes your customer will automatically receive a confirmation email when you've set up their recurring invoice!

The confirmation email will include the date the invoice series will start, as well as other information such as the schedule of invoices (daily, weekly. monthly) and the amount!

Hope this helps, let me know if you have any other questions about this!

️ Helen
Seller Community Manager

Did you find help in the Seller Community? Mark a Best Answer to help others.

ElevatedWellnes · ‎08-31-2017

Thanks for your reply @Helen! Just one other question, when invoices are set to charge on a certain date, what time of day do they start processing?

Helen · ‎09-01-2017

Hello again! Recurring Invoices will be charged at 10am in your timezone. Let me know if you have any other questions about invoices or start another thread if you have a different question. Happy to help! 😀

️ Helen
Seller Community Manager

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Do clients receive confirmation emails when setting up recurring invoices?