x

Entering Payment in the POS when a Gift Card was Purchased Online

When a customer purchases a physical gift card through my website (not an eGift Card) I have been loading the card through our POS system and entering payment in the 'other' category with a note for online order. I feel like this is counting the income twice, though. What's the best way to "pay" for the gift card when loading for an online order?

543 Views
Message 1 of 2
Report
1 REPLY 1
Admin

Hi @ReginaClose,

 

Welcome to the seller community and thanks for bringing this up. Are you attempting to sell these gift cards with the Square Online Store or a third party website? At this time, the ability to sell physical gift cards online is not supported.

 

A handful of sellers brought up a similar request — have a look at their conversation here: Can I sell gift cards in my Online Store?

 

Hope this helps clear things up a bit more. Please let me know if you have any further questions.

️ Tom | he/him
Seller Community Manager | Square, Inc.
Find step-by-step help in our Support Center
534 Views
Message 2 of 2
Report