Feature Request: Gratuity or tip button on the App...

Sherrilynne · ‎06-15-2020

The title of this post has been edited from the original: Prepayment when bookin

I just started requiring prepayment when clients book their appointment online. I already have a standard 20% gratuity added but with some clients having prepaid appointments, packages, memberships where their total is $0.00 there is no gratuity added. Also I just had a client book a new prepaid appointment and she suggested an option to add additional gratuity. We are trying to totally eliminate the need to "check out" clients after the service to eliminate as much face to face direct contact as possible due to COVID-19. Is there a way to add a "add gratuity" button to the online booking screen?

Valentina · ‎06-18-2020

Thanks so much for sharing this here in the Seller Community, @Sherrilynne! I'm sure this workaround will help others looking for a way to include gratuity when clients are booking online, and pre-payment is required.

Adding a button that would allow clients to add gratuity upon booking and pre-paying for an appointment would be considered a Feature Request at this time. I'll be sure to update this thread if I hear any news about this, so stay subscribed to receive a notification.

Valentina
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SoulCab · ‎07-04-2020

Seems like this has been a request for years now. What if we buy into the monthly online store plan? Would be a shame to go to another processor after 8 happy years at Square.

Alex_ · ‎07-05-2020

Hi @SoulCab,

While we don't have a public timeline for this at the moment, I would recommend reaching out to our Support Team when you have a chance. We have specialists that work with our suite of booking and online store products that might be able to provide a few workarounds. Please use this link to contact us.

Please let me know if you have any other questions by replying to this thread.

Alex_
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Joi · ‎07-10-2020

Hello Square Community,

As many of you know, clients were not paying invoices or were adding unusable credit cards to their profiles, and we were not being paid. So, the prepayment of appointments became a much needed option. BUT, there is no option to tip when they are booking!!!! Square, PLEASE ADD THIS OPTION EXPEDITIOUSLY!!! Tips are part of our income and during this pandemic, people are not coming in to receive services, tip are now IMPERATIVE.

Thank you in advance,

joi

Feature Request: Gratuity or tip button on the Appointments Booking Site