How Do You Create a Custom Payroll Run?

bluebonnet · ‎03-02-2018

I'm trying to create a custom payroll run in the past but the interface won't let me input the employees' hours. Please help! I contacted Square but they don't call me back. What gives?!

Tom · ‎03-03-2018

Hi @bluebonnet, thanks for reaching out—sorry to hear about the trouble with getting in touch. Our CS Team is available by phone from 6am-6pm PT, Monday-Friday. You might have just missed them.😕

Another seller brought up a similar question in another thread and received an answer. Check out Sean's reply in "Can I run payroll for a period that has passed?" and let us know if that helps. In addition, I'll be raising your post to our Payroll Team so that someone can check in with you directly to make sure everything gets sorted out.

Hope this helps get you where you need to be. Please let me know if anything else comes up.

️ Tom | he/him
Seller Community Manager | Square, Inc.
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