Hi @Nbibbs83,

We are happy to help you with any general questions related to your Square account. However, as @jjgard mentioned, we would need more information about the issue you are experiencing. It sounds like you might be referring to the Square Cash app as you are unable to send money through Square Point of Sale.

If this is the case, you can find the answer to most general questions at http://squ.re/cashinfo. For account specific questions, you can contact the Cash Support team directly. They can be reached through the Square Cash app

1. Open the app
2. Tap on your photo in the upper-left corner
3. Scroll down to the "Help" section and follow the onscreen instructions.

You can also contact them by visiting https://cash.me/support and logging in. Unfortunately, phone support for Square Cash is not available at this time. Thanks for your flexibility and understanding! The Cash team will help get you pointed in the right direction.

If we misunderstood your issue, please feel free to let us know and we can help you reach the resolution you are looking for.