I have a suggestion...Under the <Action> button when you are looking at Orders, there should be an option to change the Fulfillment  status.  I have had numerous items that were initially setup to be picked up at an event we held, but they were unable to make it.  Also, there should be an option to allow for charging for that change if its being shipped  (the reason why because a person may initially say they don't want to pay for the shipping, so they select pickup, but call the office to ask the items be shipped instead...because the system doesn't allow for these types of situations it leaves the burden of handling those fees to the company, but I believe there should always be an option of not having to charge too...)

We are experimenting with Square instead if the popular pest software. The biggest problem we have using it for our company and probably any service provider that travels to clients homes is that you can not pull up customer information by typing in the address. You can only use phone # and name to pull customer information and that hurts service companies if that property sells to new ownership and not being able to see past services if you get the new account. This would be a huge PLUS to be able to pull customer by address.

Thanks,

Gray's Pest Service

Hi, Ive been trying to figure this out, but I don't think there is a way to do it. 

When customers are booking services on the appointments widget. It would be nice if they could book multiple of the same service for the same appointment.

Please let me know if this is ever considered new feature

Thanks for posting, @ModernMounters

I believe this is possible! Check out Valentina's answer on this thread. 😊 

If this is not what you are looking for, or if you think of another feature request, please feel free to post on the Ideate page for Appointments. Our team monitors these boards and we triage the posts to measure need. You can search the boards to see if this has been requested before and add your use case if not.

My entire business is rental and every transaction requires a refundable deposit. It would make my time on line much more affective if the "REASON FOR RETURN" also included an option for "SECURITY DEPOSIT REFUNDED"

Thanks

CB @ Tri-State Trailer Rental

Great ideas! Tagging your post for our Product Team. We'll find this thread when there's movement on your requests. 

@perkins2334

Hi @NSMoving thanks for reaching out with your question!

Once you send an emailed invoice to a customer you're then able to print, save, or send the invoice as a PDF from your computer - but you won't be able to do this without first emailing the invoice via Square. 

I've included a link to the original feature request here where we've provided the steps to send the invoice as a PDF. It's important to note that this will send two emails to your client, the first being the invoice link and the second being the PDF version.

If you're not familiar with the process, you can submit a new Feature Request here. 

Let us know if you have any further questions! 

Hey @GuttersMatter, great feedback! Square has a section in the community where you can submit a Feature request. Feel free to submit yours there!