Hi @noblelawns- I'm going to go ahead and assume you're talking about your Owner Passcode.

If this IS what you're referring to, you can see what it is (or change it) by logging into your Online Dashboard and heading to the Account & Settings page > Personal Information... and from there you'll see your 4-digit Owner Passcode.

I hope this is what you're referring to! But if you end up checking in that spot, see your code, and you're still not able to login- check-in with our CS team.