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How do I wake the contactless chip reader when it's in the dock?

I bought these for infrequent use, so the chip reader needs to be woken when I use it - i know without the dock to press the button, but must i do this when it's in the dock?  Thanks!

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Super Seller Alumni

As long as it is plugged into power it should not go to sleep, so you will not need to push the button to wake it up.

 

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I recently got a new contactless chip reader and this is a constant issue, it's never active. 

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Beta Member

Just curious - what's your hardware setup.   For example, we have an iPad with a square stand and the contactless and chip reader and a Star Receipt printer - all connected via the stand's USB Hub - never had the contactless and chip reader go to sleep.

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I have the contactless chip reader stand, using Bluetooth to my Samsung tablet, both are newer.  I have been using this set up for years and have never had anything to complain about until recently when I went through two chip readers that had "hardware issue" according to my notifications on my tablet.  One was still under warranty and was replaced. Now when I go to use it, it takes about 30 seconds to "wake up" and read a card. 

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