How do you make the receipt page automatically pop...

MTreadway17 · ‎02-10-2017

I just got a chip reader and unlike the magnetic strip reader, it doesn't automatically populate the receipt page (with options phone, email or no thanks). Instead when you finish a transaction it simply says "Done." Then I have to go into my activity, find the transaction and manually create a new receipt. It seems like a lot of extra steps. Has anyone had any experience with this?

Chad · ‎02-13-2017

Hello @MTreadway17, welcome to the Seller Community! 🎉 🎊

So the Square Contactless and Chip Card Reader will show the receipt screen just like the Square Magstripe reader. Unless, this customer already has an email address or phone number associated with their card. Then the receipt will be sent automatically!

I hope this clears up any confusion! 😃

How do you make the receipt page automatically populate after a chip reader transaction?