I own a winery and have a large wine club. I allow my customers to choose their own quarterly selections of bottles, up until a deadline date. So, the deadline passed and I sent out emails to those customers who have not yet ordered for the quarter. I've had lots of responses, which is great, but when these notifications come into my email box, I can't tell who the customer is who is responding. It would be super helpful to show the customer name and/or email address to these email notifications so I know right away who it is. As it is now, I have to click on the "Respond" button, which then opens a new tab for Square, resulting in a bazillion Square tabs in my browser, unless I close then after each email is handled. This would be so much easier to keep track of where I am in the process with each person if I could just see who is corresponding from the outset. (Please see attachments for examples)
