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Beta Member

My gift card overview doesn't show gift cards that have been purchased

I had a customer purchase a gift card online yesterday.  When I go to the gift card overview page, it shows the total amount activated in the last 30 days, but it says no gift cards can be found. I have tried changing date range, changing filters, etc. How do I access a list of the cards without going to the transaction or customer page? Why is nothing showing up on the actual gift card page? Thanks.

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Super Seller

I just checked my page https://squareup.com/dashboard/gift-cards and it only seems to tell you when a card was used not when it was activated or loaded.

 

to see gift card sales you would have to go here https://squareup.com/dashboard/sales/reports/sales-summary or https://squareup.com/dashboard/sales/transactions to see the transaction

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Ah, ok thanks. Would be nice if there were an actual listing of all active gift cards so we didn't have to search through the transactions to find them. Thanks for the reply!

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Super Seller

@balancedlife, 100% true it is not an easy thing to track down Gift Cards.   Hopefully, they will improve it because it makes perfect sense it would just be on that page.

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